The team are so grateful for your patience and support for our family business during these unprecedented times.
We are complying with the Governments request and shut down on Saturday 21st March 2020. As always our customers, staff and animal's health must come first. Please stay safe everyone and follow the guidelines set out at www.gov.uk/coronavirus. We have many new attractions & features opening in 2020, this will give us more time to get those ready for you.
When we re-open It is important to wash your hands often during your visit to Knockhatch Adventure Park, especially:
You should wash your hands for 20 seconds, using soap and water or hand sanitiser.
All Annual Pass holders will have their expiry dates ‘paused' from 21st March 2020. Once we know when we are allowed to re-open those ‘paused' days will be added to your existing Annual Pass Expiry date.
All pre-booked day tickets will be refunded. Please allow 10 working days for your accounts to be credited.
We will be contacting all pre-booked experiences customers on a weekly basis. If you have a ticket from Buy A Gift or another provider that has not been redeemed please contact them to get your voucher extended.
Whilst we will be closed our animals will continue to be fed and cared for everyday.