Heads up!Tickets can be purchased on the day at the entrance. Book online in advance to receive a discount. Please read the 'Know Before You Go' page for more details about what is available when you visit!

Know Before You Go

Knockhatch Adventure Park is open



The team are so grateful for your patience and support for our family business during these unprecedented times.

Parking

To make sure there is ample parking please:

1) Follow the Marshalls instructions

2) Park responsibly

3) Car pool as much as possible

While there is always room for people in Knockhatch Adventure Park, parking cannot be guaranteed on site.

PS. Taxis will not be turned away for drop offs/collections.

Planning your visit


How to book tickets

Tickets can now be purchased on the gate, pre-booking is not mandatory. If you choose to book online you will receive 20% discount if this is done before 11.59pm the day before you wish to visit. To make a booking click here.

Annual Pass Holders can just turn up at the gate, booking online is no longer available.

Entrance for pre-booked tickets and Annual Pass members will be via the front entrance, everyone using the same entrances. There will be staff guiding customers to get in.

To re-enter the Park, you will need to request a wristband from a staff member on your way out through the Gift Shop.

Annual Pass Holders

First Lockdown - 21st March 2020 to 15th July 2020

All Annual Pass holders had their expiry dates ‘paused' from 21st March 2020.

From Thursday 16th July 2020 your membership/s will automatically have 117 days added onto the end of your expiry date (the length of time which we have been closed). You can work out your new expiry date by adding 117 days onto the expiry date displayed on the front of your membership card. We will not be issuing new cards until the time your membership is due for renewal and therefore the expiry date on the card will be incorrect for a period of time.

If your Annual Pass expired from the 13th January 2020 onwards then you can still renew using the 20% renewal discount. The renewal discounted will be valid from Thursday 16th July 2020 to Sunday 13th September 2020 (60 days). You can purchase a new/renewal Annual Pass by purchasing a standard day ticket for the date you wish to visit and then on that day when the pass is renewed we will refund the day ticket price.

Second Lockdown - 5th November 2020 to 2nd December 2020

All Annual Pass holders had their expiry dates ‘paused' from Thursday 5th November 2020.

From Thursday 3rd December 2020 your membership/s will automatically have a further 29 days added onto the end of your expiry date (the length of time which we have been closed). You can work out your new expiry date by adding 29 days onto the expiry date. We will not be issuing new cards until the time your membership is due for renewal and therefore the expiry date on the card will be incorrect for a period of time.

If your Annual Pass expired from the 14th September 2020 onwards then you can still renew using the 20% renewal discount. The renewal discount will be valid from Thursday 3rd December 2020 to Monday February 2021 (60 days). You can purchase a new/renewal Annual Pass by purchasing a standard day ticket for the date you wish to visit and then on that day when the pass is renewed we will refund the day ticket price.

Third Lockdown - 20th December 2020 to 11th April 2021

All Annual Pass holders had their expiry dates ‘paused' from Thursday 20th December 2020. We are aiming to reopen on Monday 12th April 2021.

From Sunday 20th December 2020 your membership/s will automatically have a further 113 days added onto the end of your expiry date (the length of time which we have been closed). You can work out your new expiry date by adding 113 days onto the expiry date. We will not be issuing new cards until the time your membership is due for renewal and therefore the expiry date on the card will be incorrect for a period of time.

If your Annual Pass expired from the 20th December 2020 onwards then you can still renew using the 20% renewal discount. The renewal discount will be valid from Monday 12th April 2021 to Thursday 12th June 2021 (60 days). You can purchase a new/renewal Annual Pass by purchasing a standard day ticket for the date you wish to visit and then on that day when the pass is renewed we will refund the day ticket price.

Please follow the guidance at

COVID-19: Restrictions in England

What will be open?

See below for open and closed attractions and amenities.

Payments, card or cash?

We recently surveyed our Annual Pass Holders and asked whether they would be happy to support Knockhatch becoming "cashless". We had a fantastic response and 91% of pass holders said that they would support this. We would, therefore, ask that all customers use contactless payment methods across the Park wherever possible.

Tesco Vouchers and other promotional passes/discounts

Tesco Vouchers are being accepted from Monday 19th July 2021. They are valid on full priced gate tickets only. You do not need to book.

Gift Vouchers

If you have a Knockhatch Gift Voucher, that either has expired during either lockdown (21st March – 16th July 2020 or 5th November - 3rd December 2020), or in date, please email bookings@knockhatch.com with your contact details and we will book you in.

Town City Cards, Blue Light, i-Go & Compass Card Holders

From Saturday 24th July 2021 we will be accepting discount vouchers/cards again.

Parking

On Orange Days we will have staff in the car park assisting with parking, but we ask that you park sensibly.

Meerkat Experiences, Owl Experiences and Animal Keeper Experiences

We are offering experiences again. If the voucher you booked with is due to expire please contact the provider i.e. BuyaGift to get the voucher extended. Vouchers have to be in date when the experience is taken.

What will be open when you visit?

Attractions

Term-time Monday to Friday some attractions will be run on a timed basis

  • Avalanche Slide (Open on Orange Days only)
  • Bungee Trampolines - £3.00 per go (Open on Orange Days Only)
  • Cannon Arena
  • Chair 'o' Plane Ride
  • Chestnut Wood Adventure Playground
  • Children's Farm
  • Dino Safari Simulator Ride
  • Dragon Castle Adventure Playground
  • Enchanted Forest Crazy Golf
  • Froggies Indoor Soft Play
  • Go Karts - £4.95 per kart per go (Open on Orange Days Only)
  • Jumping Pillows
  • Lost World Playbarn (Dino Slide Barn)
  • Mini Diggers - £1.00 per go
  • Mini Quads - £1.00 per go
  • Owl Sanctuary
  • Owl Displays
  • Panning For Fossils
  • Pirate's Cove Paddling Pool
  • Quadapillar Barrel Rides
  • Rowing Boat Lake
  • Tommy Tractor Playbarn
  • Tractor Tom Ride
  • Wallaby Walkthrough
  • Wave Runner Water Slide (Open on Orange Days Only)


Food & Drink

  • Burger Bar
  • Hungry Toad Cafe in Froggies Soft Play Area, also serving Costa
  • All Picnic Areas
  • Jumping Pillow Kiosk (Open on Orange Days Only)
  • The Waffle House, serving Ice Creams and Drinks only

Amenities

  • Cannon Arena Toilets
  • Changing Places Toilet
  • Froggies Indoor Soft Play Toilets
  • Main Outside Toilets
What will be closed when you visit?

Attractions

  • Dino Escape (closed)
  • Dragon Castle High Ropes (closed)
  • Dragon Rock Climbing Wall (closed)

Food & Drink

  • Costa in Froggies Soft Play Area (closed)
  • Dragon Bites Kiosk (closed)
  • The Lost World - Dino Kiosk (opening TBC)

The Lost World Playbarn - Warning! As the weather is getting warmer it is essential to bring clothing that covers your skin. Please follow the guidance below:

  • There’s an incredibly high risk of friction burns using these slides. To minimise the risk please wear (minimum) a t-shirt, tucked in on all sides (no vest tops), knee length shorts and a pair of socks. We have signage around this attraction to indicate this.
  • Our staff try to watch for inappropriate clothing worn, they will not allow you to use the slides if they deem clothing inappropriate. However, for riding the slides, we advise that long sleeved tops, tucked in on all sides, trousers and socks are worn.
  • It is the Parent/Guardians responsibility to make sure the children or adults in your care are wearing the correct clothing for this area.
  • You must wear socks at all times on the slides and in the climbing frame area.
  • Thin clothing may burn through causing friction burns.

Hands. Face. Space.

Washing your hands

While coronavirus is not likely to survive for long periods of time on outdoor surfaces in sunlight, it can live for more than 24 hours in indoor environments. Washing your hands with soap and water for at least 20 seconds, or using hand sanitizer, regularly throughout the day will reduce the risk of catching or passing on the virus.

Covering your face

Coronavirus is carried in the air by tiny respiratory droplets that carry the virus. Larger droplets can land on other people or on surfaces they touch while smaller droplets, called aerosols, can stay in the air indoors for at least 5 minutes, and often much longer if there is no ventilation. Face coverings reduce the dispersion of these droplets, meaning if you’re carrying the virus you’re less likely to spread it when you exhale.

Making space

Transmission of the virus is most likely to happen within 2 metres, with risk increasing exponentially at shorter distances. While keeping this exact distance isn’t always possible, remaining mindful of surroundings and continuing to make space has a powerful impact when it comes to containing the spread.

Will I need to wear a face mask?

Face masks are recommended to be worn in all indoor areas but are not compulsory.

It is important to wash your hands often during your visit to Knockhatch Adventure Park, especially:

  • when you get to Knockhatch Adventure Park or arrive home
  • after you blow your nose, cough or sneeze
  • before you eat or handle food
  • after you touch any of the animals

You should wash your hands for 20 seconds, using soap and water or use the hand sanitiser stations around the Park.