Open - 10am to 5.30pm, 361 days of the year
Booking online does not guarantee entry. If our car parks are full then customers will be turned away and refunds will be given.
On a Green Day some attractions are closed.
The closed attractions are Dragon Castle Adventure Playground, Boating Lake, Avalanche Slide, Wave Runner Water Slide and the Rock Climbing Wall.
Term-time, Monday to Friday, some attractions will be running on times.
Please check the What's Open? page before booking.
All attractions are open.
Term-time, Monday to Friday, some attractions will be running on times.
Please check the What's Open? page before booking.
Book online and enjoy a discount (the booking has to be made before 23:59 on the day prior to your visit to receive a discount). Please check the 'What's Open' page before booking. Guests are reminded that for technical, operational, weather or other reasons, any attraction, ride or facility may be altered, changed, closed, removed or be otherwise unavailable without prior notice. We reserve the rights to change programmes of rides and attractions as necessary.
All attractions will be open
Book online and enjoy a discount (the booking has to be made before 23:59 on the day prior to your visit to receive a discount). Please check the 'What's Open' page before booking. Guests are reminded that for technical, operational, weather or other reasons, any attraction, ride or facility may be altered, changed, closed, removed or be otherwise unavailable without prior notice. We reserve the rights to change programmes of rides and attractions as necessary.
On a Green Day some attractions are closed.
The closed attractions are Dragon Castle Adventure Playground, Boating Lake, Avalanche Slide, Wave Runner Water Slide and the High Ropes.
Please check the 'What's Open?' page before booking.
Book online and enjoy a discount (the booking has to be made before 23:59 on the day prior to your visit to receive a discount). Please check the 'What's Open' page before booking. Guests are reminded that for technical, operational, weather or other reasons, any attraction, ride or facility may be altered, changed, closed, removed or be otherwise unavailable without prior notice. We reserve the rights to change programmes of rides and attractions as necessary.
A valid Annual Pass Card or Annual Pass Barcode must be shown to gain entry. If a customer turns up without their Annual Pass or Annual Pass Barcode, we will charge each person £2 to gain entry. This money will be donated to Chesnut Tree House Children's Hospice. If an Annual Pass Card is lost/stolen, then we will charge £5 per card to replace.
Height/Age/Clothing Restrictions apply. Please see the additional attraction pages for information.
The Park is closed
The colour on the day relates to the colour in the pricing list.
Book online and enjoy a discount (the booking has to be made before 23:59 on the day prior to your visit to receive a discount - the discount does not apply to the half price ticket).
If you turn up with a ticket for the wrong day you will be charged the difference between the amount you have paid and the full price at the entrance gate.
Under 17's will not be permitted into the park without a full paying adult. Anyone under the age of 17 must be accompanied by a responsible adult at all times whilst in the Park.
*Person with Disabilities and Person with Disabilities Carers: Evidence of DLA/PIP payments or a valid Access Card must be provided to be able to purchase a Person with Disabilities Day Ticket/Annual Pass or a Person with Disabilities plus one or two Carers Day Ticket/Annual Pass (the evidence must be dated within the last 2 years). Evidence must be shown to staff at the entrance. If evidence is not brought or not in date the full charge will apply.
If purchasing a Person with Disabilities plus one or two Carers Day Ticket/Annual Pass, the carer must be 18yrs+. When purchasing a Person with Disabilities plus one or two Carers Annual Pass the carer will be linked to the person with disabilities and only one card will be issued to the person with disabilities and the carer can only enter the Park when the person with disabilities enters.
If the person with disabilities needs two carers, a doctor letter stating this also needs to be shown at the entrance upon arrival.
We reserve the right to ask for photographic ID if we feel it is needed.
We do not have separate entry points or a queue jumping system in place. During the holidays the queues will be long.